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Frequently Asked Questions
Ordering & Shipping
Yes, we offer our collection to both interior designers and retail customers. Trade members receive exclusive pricing, services, and customization options.
We ship throughout the U.S. and internationally upon request.
Most made-to-order items ship within 2–6 weeks, though lead times may vary based on fabrication and material availability. Please see individual product pages or reach out for current estimates.
Product Details
We offer limited customization options for trade projects. If you’re working on a large-scale or commercial project, feel free to reach out to discuss possibilities.
Yes. Many of our Belgian linens are medium-weight and suitable for light upholstery, drapery, and soft furnishings. For high-traffic or commercial settings, explore out woven fabrics or inquire about additional treatments.
Trade Program
Interior designers, architects, builders, and design professionals are eligible. Apply via our [Trade Application →] page to receive access to preferred pricing and exclusive tools.
Once your trade account is approved, you can log in to view trade pricing and order directly through our website.
Yes. Our trade members can request curated sample kits, seasonal sets and new product kits by contacting us directly or browsing the Swatch Shoppe.
Returns & Exchanges
Due to the made-to-order nature of our products, all sales are final. Please order a memo or contact us with any questions before placing your order.
We take great care in packaging, but if something arrives damaged, please contact us within 5 business days of receipt with photos so we can resolve it promptly.
Showroom & In-Person Shopping
Our flagship showroom is located at 505 Hayes Park on Johns Island, SC, just outside of Charleston. Open Tuesday–Friday 10AM–4PM and Saturday 10AM–2PM.
Yes! You can browse our full line of fabrics, wallpapers, pillows, and one-of-a-kind home accents. The showroom is open to both designers and retail customers.
Additional Support
We’re happy to help. Visit our [Contact page →] or email us directly at [your email].